re: database issue

Discussion in 'Installation and Updates' started by linkpail, Oct 17, 2006.

  1. linkpail

    linkpail New Member

    Hi, this is the message I am getting when going through the installation
    process, it doesn't seem to recognize my DB...any suggestions..
    this is the error message

    Executing SQL structure...
    Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'lp '@'localhost' (using password: YES) in /home/linkpail/public_html/install/index.php on line 260
    Could not connect to MySQL server: Access denied for user 'lp '@'localhost' (using password: YES)
    Writing config file... OK

    thanks for the help
    wendy
  2. Michael Hill

    Michael Hill eSyndicat Support Team

    Hi, linkpail!

    Wellcome to our Support Forum!

    First - check accuracy of your database parameters: DB host, username, password.
    Next - perhaps, your MySQL account is incorrect. Check it via your PhPMyAdmin, or ask about this your hosting company.
  3. linkpail

    linkpail New Member

    Thank you for the welcome :)

    I went over my info and all was correct, or so it
    appeared. I had copy and pasted my db and
    username, and it seemed to have picked up a space
    at the end, therefore not matching...:eek:oi:
    at least now I can continue with the installation.

    Thanks for your reply, I'll let you know how it ends up :)
    W.
  4. Michael Hill

    Michael Hill eSyndicat Support Team

    You are wellcome!))

    If something is wrong do not hesitate contact with our support team, but in this case, please, send your ftp/c-panel cridentials.

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