Problem after installing program

Discussion in 'Installation and Updates' started by Kevin Hendrix, Aug 27, 2006.

  1. Kevin Hendrix

    Kevin Hendrix New Member

    After I installed the program and went to the login page and I put in my user name a password and hit login I get a blank page. What can I do to fix this?
  2. redeye

    redeye Moderator

    Have you removed the install directory folder?
  3. Sergey Ten

    Sergey Ten <b>eSyndiCat Lead Developer</b>

    Welcome to our support forum Kevin Hendrix,

    Do you have still the problem?
  4. Kevin Hendrix

    Kevin Hendrix New Member

    I think after I first installed it that I did not delete the install directory until after I tried to login. Does that mean that I need to reinstall the whole program all over again?
  5. redeye

    redeye Moderator

    Not, necessarily. Just as long as it's removed as a security precaution.
    Sergey will be the man to answer your problem.
  6. Sergey Ten

    Sergey Ten <b>eSyndiCat Lead Developer</b>

    Kevin Hendrix,

    No, You have to rename or delete folder "install".
  7. Kevin Hendrix

    Kevin Hendrix New Member

    I did delete the install directory,but I am still getting blank pages. The only pages that I can see are the login and logout page. The rest of them are blank when I try to view them. How do I fix that?
  8. Sergey Ten

    Sergey Ten <b>eSyndiCat Lead Developer</b>

    Kevin Hendrix,

    Please send me your FTP and Admin Panel credentials and I will try fix your problem.

    sten@esyndicat.com
  9. Kevin Hendrix

    Kevin Hendrix New Member

    I finally was able to get it installed. Now how do I go about setting this up and how do I see the page that people will be looking at to see my links on ?
  10. redeye

    redeye Moderator

  11. maurerdom

    maurerdom Paid Customer

    Hello everybody

    I have the same Problem. Aber installing version pro1.2 + patch 1.2.01 I only see blank pages...
    Do you have a Tip for me?

    Thanks
  12. Vincent Wright

    Vincent Wright New Member

    Blank page for me means this:

    There is an error somewhere...

    ... but the error is not displayed due to server settings and instead is logged into some file.

    Please check your server logs. If you are not sure how to do that please consult your hosting company.

    Hope this helps.
  13. maurerdom

    maurerdom Paid Customer

    Thank you Vincent for helping!

    The serverlog says:

    [client 213.55.131.22] PHP Warning: main(DirDb.php) [<a href='function.main'>function.main</a>]: failed to open stream: Operation not permitted in /var/www/vhosts/hockeycenter.ch/httpdocs/links/classes/Dir.php on line 21, referer: http://www.hockeycenter.ch/links/admin/configuration.php?group=1
    [client 213.55.131.22] PHP Fatal error: main() [<a href='function.require'>function.require</a>]: Failed opening required 'DirDb.php' (include_path='.:') in /var/www/vhosts/hockeycenter.ch/httpdocs/links/classes/Dir.php on line 21, referer: http://www.hockeycenter.ch/links/admin/configuration.php?group=1
    [client 213.55.131.22] PHP Warning: main() [<a href='function.main'>function.main</a>]: open_basedir restriction in effect. File(/DirDb.php) is not within the allowed path(s): (/var/www/vhosts/hockeycenter.ch/httpdocs:/tmp) in /var/www/vhosts/hockeycenter.ch/httpdocs/links/classes/Dir.php on line 21, referer: http://www.hockeycenter.ch/links/admin/configuration.php?group=1
  14. Vincent Wright

    Vincent Wright New Member

  15. maurerdom

    maurerdom Paid Customer

  16. Vincent Wright

    Vincent Wright New Member

    You are welcome!

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