Pending Deletion

Discussion in ' Site and Forums Questions' started by goldfishboy, Sep 13, 2011.

  1. goldfishboy

    goldfishboy Paid Customer

    My old domain is in "Pending Deletion" status for 5 days.

    I cannot add the new domain to my license.

    Furthermore, it looks like I will get a HTTP500 error if I try to install the scripts in the new domain.

    Are the 500 error and pending deletion related?

    Please cancel the old domain ASAP.

  2. Alex B.

    Alex B. Member

    you should submit a ticket with the domain request. Please go to our helpdesk.
  3. goldfishboy

    goldfishboy Paid Customer

    Submitted before i post, but still have no answer
  4. goldfishboy

    goldfishboy Paid Customer

    I have request the deletion since the 8th, and today is the 14th.

    Is there any people working at the help desk?
  5. Alex B.

    Alex B. Member

    Please PM me your ticket number. We will respond to your request ASAP.
    Sorry for that.
  6. ksgboy2

    ksgboy2 Paid Customer

    I have the same situation - I'm sending you pm
  7. WEF

    WEF New Member

    I have the same situation, plus free version don't build/rebuild .htaccess, missing files in download, etc., etc., etc. Have submitted numerous tickets, but without any response from eSyndicat. Tried deleting domain, status remain "pending", etc., etc. Is this software at all functional? Pity, seems such a great concept, if only one can get it to work.
    Since everybody is having the same problems, perhaps the auto troubleshoot facility could just include more detail and at least cover the general queries?


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