eSyndiCat Order Process - Please read this before your purchase. Thanks

Discussion in 'Pre-sales questions' started by Vasily B., Jan 21, 2009.

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  1. Vasily B.

    Vasily B. Administrator Staff Member


    This information is more for the people who would like to purchase the script. We highly recommend to login before ordering the script. If you don't have an account at you can create it here:

    Once you are logged click Order and choose a license you wish to get. After payment process is completed you should get an email informing that you purchased the script. We don't approve the order at the same moment. You will need to wait for anti fraud approval for 2-5 hours. Anyway, 2checkout team reserves 24 hours for this checking. We do try to approve the order asap so you could download the script.

    If you have any questions you can contact our live sales representative ( 9am-5pm +6 GMT) and talk to him about your order. Or send an email to sales at esyndicat dot com

    Now if you purchase using your PayPal account you get access immediately to the downloads area in most cases. I grant privileges for Pro forums area within 24 hours and you have access to all threads here in the forums. In most cases people who pay using Credit Cards also get access immediately and just suspicious orders should wait for manual approval. I hope you like the changes

    Thanks for your patience and we are sorry for the possible inconvenience
    Last edited: Oct 1, 2009
  2. imcnexus

    imcnexus Paid Customer

    Need Help

    I have purchased pro version and I have uploaded everything. but when i ahve tried to visit the website, it is coming account name and activation key. I am giving aco**** name is imcnexus and activation key, nothing is coming and it has not been activated. anyone can help to activate the same.
  3. Sergey Ten

    Sergey Ten <b>eSyndiCat Lead Developer</b>

    Hello and welcome to our support forum imcnexus,

    Please email to support at esyndicat dot com the following details:

    #1 Your eSyndiCat account name
    #2 Your domain name

    Our support team will help you asap.

    Thank you.
  4. Vasily B.

    Vasily B. Administrator Staff Member

    The problem has been fixed. Please confirm you don't have any problems now
  5. Harry11

    Harry11 Paid Customer

    Hi Sergey;

    I am still awaiting clearance for my purchase through 2checkout since last night.

    I seriously need to get on with the configuration, a whole day today has been wasted in wait.

    I wish I had read this 1st with regard immediate access via paypal payment

    How long before my pending status get changed.

    Kind regards

    pp nagina enterprises
  6. Vasily B.

    Vasily B. Administrator Staff Member


    Your order has been approved. Thanks for the purchase!
  7. eweek

    eweek New Member


    My questions

    1- Do you accept eCheck it's my only options i dont have debit card.
    2- Is there a way to configure the *report broken link* e.g when i open a listing there no report links where i can click. Ihave to go back to report it.
    3- I was looking on your plugins what is Facebook Integration??? is it the share and ilike (thumbs up) plugin ???

    thank you.

  8. valon

    valon Paid Customer

    Hi guys,

    its been more then 12 hours and the status of my purchase is still pending, can you please approve it.

  9. valon

    valon Paid Customer

    More then 24 hours still pending :( common guys i need this asap. Thanks
  10. majnoon

    majnoon Paid Customer

    Valon just to let you know the guys at eSyndiCat have weekends off. you will probably get your purchased sorted as soon as they are back to work.
  11. Vasily B.

    Vasily B. Administrator Staff Member


    Your order has been approved. I'm sorry for the delay with approval
  12. SirOwen

    SirOwen New Member

    Hello guys,I just want to know how do we prevent this issue?Thanks. Planning to have one. :D[​IMG]
  13. Dmitry M.

    Dmitry M. New Member

    Please use our HelpDesk for all your requests.
    It's eSyndiCat User Forums - our priority is support via HelpDesk Tickets!
  14. Smitha

    Smitha New Member

    Hi, its ok first i read out the script then i will decide to purchase the script. And I will contact you soon.
  15. AvengersKie

    AvengersKie New Member

    I have done everything,I've uploaded it and all. What should I do. [​IMG]
  16. Vasily B.

    Vasily B. Administrator Staff Member

    Greetings all,

    Again just to clarify the order process.

    1. Register and/or login
    2. Add products in shopping cart
    3. Click purchase and follow the instructions

    If you pay at 2checkout using paypal you'll get instant access if you pay using credit card you will be granted access within 24 hours.

    Thanks for understanding.
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