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11-24-2010
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#1 |
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Administrator
Join Date: Sep 2005
Posts: 9,299
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eSyndiCat Helpdesk updated
Greetings
We updated our helpdesk software. Now it's available here: http://www.esyndicat.com/desk/ Welcome to post here!
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Subrion CMS - free open source php content management system Business Directory Script - powerful php business directory software, Yellow Pages Script - the most advanced yellow pages php software |
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11-24-2010
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#2 |
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Join Date: Oct 2006
Posts: 148
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Preliminary impression: looks & seems to be much better.
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11-24-2010
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#3 |
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Join Date: Apr 2006
Location: Coulsdon UK
Posts: 114
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Nice one looks good.
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11-24-2010
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#4 |
Join Date: May 2010
Location: Hawaii
Posts: 731
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Please add to the user Preferences to be able to sort posts with the newest at the top. Having the newest at the bottom is an inconvenience, and not very intuitive... especially when responding. It's a BIG improvement to now have all the posts showing when we're responding, but the most recent response/post should be at the top, right under the box where we're responding.
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"The Best Of The Internet" - Premium, world class, paid only Internet directory - www.TheBestOfTheInternet.com High quality, intuitive phrase, type-in keyword, "Top Web Names" for sale - www.TopWebNames.com |
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11-30-2010
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#5 |
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Administrator
Join Date: Sep 2005
Posts: 9,299
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Greetings
Yes, there are still some things to be improved but in general Kayako made a big step forward to the easier management. still waiting for some new improvements though, their font size in Desktop application is very small
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Subrion CMS - free open source php content management system Business Directory Script - powerful php business directory software, Yellow Pages Script - the most advanced yellow pages php software |
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12-03-2010
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#7 | |
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Super Moderator
Join Date: Oct 2005
Location: Phoenix,Arizona (Valley of the Sun)
Posts: 5,362
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Quote:
Simon mentions a bit about it here: http://www.esyndicat.com/forum/announcement59.html I don't know when it will happen though.
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Please don't ask me about script questions or sales issues through "Private Messages". Thanks! |
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12-04-2010
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#8 |
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Administrator
Join Date: Sep 2005
Posts: 9,299
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Hi guys,
trying to create a premium group for paid support but that's not easy as this version does not have all the tools necessary for automated billing etc.. I found one solution - supportpay but they are working on the v4 and they are not sure when they can implement this feature. So right now we don't have any exact date when we can start offering paid support because of technical reasons.
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Subrion CMS - free open source php content management system Business Directory Script - powerful php business directory software, Yellow Pages Script - the most advanced yellow pages php software |
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