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Pre-sales questions If you have any pre-sales questions that's the right place for you to post them.

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Old 06-24-2008   #11
Vasily B.
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No problem, Peter. Welcome to our support forums, mate
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Old 07-13-2008   #12
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Well Simon,
I hope you get around to processing my order soon, because it has now been 37 hours since I placed my order and made payment through PayPal.

This caught me off guard with the 48 hour wait that I found out about after placing the order. I have tried out your free version of the Link Directory and was very impressed so I never looked further for another script, but I think if many people was to know up front that there was a 48 hour clearance time, then many would seek alternative scripts. You need to work on getting a faster approvable system. I have purchased a lot of software and scripts over the years and I have never had this long of a wait.

Thank you for your cooperation and understanding to my impatience,
Don
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Old 07-31-2008   #13
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Purchased, sent PM and mail just incase. Just hope mine doesn't take as long as that!
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Old 07-31-2008   #14
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Hi - I submitted mine 32 hours ago and am still waiting I know it says up to 72 hours so I am hoping it will be approved shortly. Its just disappointing when you sign up and are ready to go!!! only to find you now have to wait!

Thanks
Alison
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Old 08-01-2008   #15
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I'm still waiting as well. It's a shame when I've used Paypal for years and i'm a totally verified user of that. I used that to pay via their e-cart thing or whatever.

There should be a warning about delays like this before you purchase.....
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Old 08-02-2008   #16
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It has been 4 days for me now. I paid by CC thorugh 2checkout.com and have all of the reciepts.

Left a message in life chat (been offline for the last 3 days) Created the helpdesk ticket - still nothing.

Very worried.

Thanks

Val Saidor
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Old 08-02-2008   #17
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Nearly 3 days for me now. I too am getting worried but I paid via Paypal so should be able to open a dispute with them - I shall leave it a couple of more days then consider contacting paypal.

Can someone please answer why the delays are so long please????

Thanks
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Old 08-02-2008   #18
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Quote:
Originally Posted by theinternetbabyshop View Post
Nearly 3 days for me now. I too am getting worried but I paid via Paypal so should be able to open a dispute with them - I shall leave it a couple of more days then consider contacting paypal.

Can someone please answer why the delays are so long please????

Thanks
Hi Val, Neal and Alison

Well this may or not make you feel better. But Simon and the support team took a 4 day weekend off. I can understand you being upset. Believe me. I know I would be too.

Just to let you know Simon should return Sunday evening or early Monday morning, depending on your time zone. Then he will set you up.

I wish I could be of more help.
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Old 08-03-2008   #19
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Quote:
Originally Posted by Greg View Post
Hi Val, Neal and Alison

Well this may or not make you feel better. But Simon and the support team took a 4 day weekend off. I can understand you being upset. Believe me. I know I would be too.

Just to let you know Simon should return Sunday evening or early Monday morning, depending on your time zone. Then he will set you up.

I wish I could be of more help.

Hi and thanks for the reply and the help, at least I know now why i'm still waiting.
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Old 08-03-2008   #20
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Quote:
Originally Posted by nealparry View Post
Hi and thanks for the reply and the help, at least I know now why i'm still waiting.

And me! - Shouldn't be to long now!
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