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| Recommended Hosting - IntelliWebHost All the questions and issues related to our Budget plan. If you have any questions please ask them in this forum. |
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05-19-2008
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#1 |
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Join Date: May 2008
Posts: 8
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24/7/365 intelliwebhost support
Does anyone know when the 24/7/365 intelliwebhost support will be available or if it even exists? Along with their advertised 1 hour response time and 5 hour resolution period??
Ive been waiting almost 5 days for my new account details and almost 3 days for an answer to a ticket..  |
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05-19-2008
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#2 |
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Join Date: Nov 2005
Posts: 1
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Hello,
Did you send a ticket to the support? |
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05-19-2008
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#3 |
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Administrator
Join Date: Sep 2005
Posts: 9,252
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Greetings
Thanks for posting this here. But please submit a ticket in intelliwebhost helpdesk and the guys will take care of the problem. We have different support departments
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Subrion CMS - free open source php content management system Business Directory Script - powerful php business directory software, Yellow Pages Script - the most advanced yellow pages php software |
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05-19-2008
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#4 |
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Join Date: May 2008
Posts: 8
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Ive sent two tickets. Both are at least three to four days old, however they have finally replied, it seems that they dont work weekends as the reply was on Monday.. They definately dont have 24/7/365 support! So they shouldnt advertise that they do..
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12-15-2008
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#5 |
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Tech Support
Join Date: Jun 2007
Posts: 98
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Hello,
We are sorry for temporary inconvenience. IntelliWebHost still works 24/7. All your requests will be answered within the shortest periods of time. Also most of operations (such as creating new account) are done automatically immediately. Regards, Dmitry |
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12-15-2008
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#6 |
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Administrator
Join Date: Sep 2005
Posts: 9,252
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Welcome to our support forums, Dmitry M.
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Subrion CMS - free open source php content management system Business Directory Script - powerful php business directory software, Yellow Pages Script - the most advanced yellow pages php software |
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