eSyndiCat User Forums esyndicat directory software esyndicat support

Go Back   eSyndiCat User Forums > Hosting Services > Recommended Hosting - IntelliWebHost

Recommended Hosting - IntelliWebHost All the questions and issues related to our Budget plan. If you have any questions please ask them in this forum.

 
 
Thread Tools Display Modes
Old 05-19-2008   #1
jeba
 
Join Date: May 2008
Posts: 8
jeba is on a distinguished road
Default 24/7/365 intelliwebhost support

Does anyone know when the 24/7/365 intelliwebhost support will be available or if it even exists? Along with their advertised 1 hour response time and 5 hour resolution period??

Ive been waiting almost 5 days for my new account details and almost 3 days for an answer to a ticket..

jeba is offline  
Old 05-19-2008   #2
Charly
 
Join Date: Nov 2005
Posts: 1
Charly
Default

Hello,

Did you send a ticket to the support?
Charly is offline  
Old 05-19-2008   #3
Simon Gooffin
Administrator
 
Simon Gooffin's Avatar
 
Join Date: Sep 2005
Location: Intelliants LLC
Posts: 8,644
Simon Gooffin is a glorious beacon of lightSimon Gooffin is a glorious beacon of lightSimon Gooffin is a glorious beacon of lightSimon Gooffin is a glorious beacon of lightSimon Gooffin is a glorious beacon of lightSimon Gooffin is a glorious beacon of light
Default

Greetings
Thanks for posting this here. But please submit a ticket in intelliwebhost helpdesk and the guys will take care of the problem. We have different support departments
__________________
Best Regards,
Web Directory Script, Auto Classifieds Script , Affiliate Management Script, Article Directory Script

Recommended Hosting

IF YOU NEED TO CONTACT ME DO THIS IN HELPDESK. All PMs will be ignored
Simon Gooffin is offline  
Old 05-19-2008   #4
jeba
 
Join Date: May 2008
Posts: 8
jeba is on a distinguished road
Default

Ive sent two tickets. Both are at least three to four days old, however they have finally replied, it seems that they dont work weekends as the reply was on Monday.. They definately dont have 24/7/365 support! So they shouldnt advertise that they do..
jeba is offline  
Old 12-15-2008   #5
Dmitry M.
Super Moderator
 
Join Date: Jun 2007
Posts: 97
Dmitry M. is on a distinguished road
Default

Hello,

We are sorry for temporary inconvenience.
IntelliWebHost still works 24/7.
All your requests will be answered within the shortest periods of time.
Also most of operations (such as creating new account) are done automatically immediately.

Regards,
Dmitry
Dmitry M. is offline  
Old 12-15-2008   #6
Simon Gooffin
Administrator
 
Simon Gooffin's Avatar
 
Join Date: Sep 2005
Location: Intelliants LLC
Posts: 8,644
Simon Gooffin is a glorious beacon of lightSimon Gooffin is a glorious beacon of lightSimon Gooffin is a glorious beacon of lightSimon Gooffin is a glorious beacon of lightSimon Gooffin is a glorious beacon of lightSimon Gooffin is a glorious beacon of light
Default

Welcome to our support forums, Dmitry M.
__________________
Best Regards,
Web Directory Script, Auto Classifieds Script , Affiliate Management Script, Article Directory Script

Recommended Hosting

IF YOU NEED TO CONTACT ME DO THIS IN HELPDESK. All PMs will be ignored
Simon Gooffin is offline  
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 02:40 AM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Testimonials | Articles | Support | Documentation | Privacy Policy | License | Affiliates | Contact Us | SEO Resources