re: database issue

[linkpail]

Hi, this is the message I am getting when going through the installation
process, it doesn't seem to recognize my DB...any suggestions..
this is the error message

Executing SQL structure...
Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'lp '@'localhost' (using password: YES) in /home/linkpail/public_html/install/index.php on line 260
Could not connect to MySQL server: Access denied for user 'lp '@'localhost' (using password: YES)
Writing config file... OK

thanks for the help
wendy

[Michael Hill]

Hi, linkpail!

Wellcome to our Support Forum!

First - check accuracy of your database parameters: DB host, username, password.
Next - perhaps, your MySQL account is incorrect. Check it via your PhPMyAdmin, or ask about this your hosting company.

[linkpail]

Thank you for the welcome :)

I went over my info and all was correct, or so it
appeared. I had copy and pasted my db and
username, and it seemed to have picked up a space
at the end, therefore not matching...:ooi:
at least now I can continue with the installation.

Thanks for your reply, I'll let you know how it ends up :)
W.

[Michael Hill]

You are wellcome!))

If something is wrong do not hesitate contact with our support team, but in this case, please, send your ftp/c-panel cridentials.