New install: Unable to login

[whtan]

Hello,

I've installed the free version and am unable to log in - I've verified the login and password and even reinstalled it in case I mistyped the password.

When I click Login it just stays on the login page.

Does anyone know what the problem might be?

Thanks for any help,

Andy

[Michael Hill]

Hi, Andy!

Did you try reinstall free version?
Send ticket to our support with your ftp-cridentials, I try to fix it.

[jchichom]

same here.

is there any solution?

thanx

[Sergey Ten]

Welcome to our support forum jchichom,

Which version of eSyndiCat do you use?

[jchichom]

i'm trying the free version before purchase anything.

@whtan

should you want to 'see what's behind' the login form, remove admin_auth(); from the admin/header.php (line 21) then you can perfectly access to the admin index.

of course it's only a temporary solution (just to see how it works) because now the admin section is unprotected

[Sergey Ten]

Hello jchichom,

You could reset user and password. Create PHP file with such code and run on your server.


<?

include_once "classes/DirDb.php";
include_once "includes/config.inc.php";

$myDb = new Database();
$myDb->mDbhost = $gDirConfig["dbhost"];
$myDb->mDbuser = $gDirConfig["dbuser"];
$myDb->mDbpwd = $gDirConfig["dbpwd"];
$myDb->mDbname = $gDirConfig["dbname"];
$myDb->mPrefix = $gDirConfig["prefix"];

$myDb->connect();

$admin_name = "admin";
$admin_pass = md5("admin");

$query = "UPDATE `{$gDirConfig['prefix']}admins` SET `username` ='{$admin_name}' WHERE `id`='1'";

if(!$myDb->query($query))
{
echo "Error!!";
}

$query = "UPDATE `{$gDirConfig['prefix']}admins` SET `password` ='{$admin_pass}' WHERE `id`='1'";

if(!$myDb->query($query))
{
echo "Error!!";
}

?>

[jchichom]

thank you for the response sergey.

I think the problem is not at the username/password pair. When you introduce a wrong password, the system just tell you 'Authentification failed' but when you introduce the right one...nothing happens. (one thing happens indeed: you are redirect again to the login.php, but without any error message)

[Dave Baker]

Hello jchichom,
May be you have cookies disabled.

[dlevy]

thank you for the response sergey.

I think the problem is not at the username/password pair. When you introduce a wrong password, the system just tell you 'Authentification failed' but when you introduce the right one...nothing happens. (one thing happens indeed: you are redirect again to the login.php, but without any error message)

The exact same thing is happening to me, was there ever a solution?

[thanadon]

I test on Firefox 2.0 and disable JavaScript, I can not login and it will refresh to page login without any error message.

May be you guys disble JavaScript on your browser or javascript is not working.

[Sergey Ten]

Hello all,

You can't sign in to admin panel if the JavaScript disabled in your browser. Most likely a problem is related to cookies. Remove all cookies in your PC.

[dlevy]

I removed the cookie for snow-removal.org only. The cookie was set on my machine from the free version and I have since installed the pro - Thanks for the quick response.

[Sergey Ten]

You are welcome dlevy :)