Reciprocal link & configuration

[Ioannis Freris]

I can't activate Financial Configuration , i get the folowing message:
Forbidden
You don't have permission to access /admin/configuration.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I checked and the file is 777 %)

thanx in advance for your help

[Sergey Ten]

Hello Ioannis Freris,

Please post URL your site where you get this message.

[Ioannis Freris]

My site is webdirectory . gr , i got this message trying to change info from CONFIGS / Financial Configuration at admin panel

[Sergey Ten]

Ioannis Freris,

If you send me your FTP details, I will investigate your problem.

sten@esyndicat.com

[Ioannis Freris]

Good Day Sergey Ten,

I didnt have any news from you, did you get my mail.

Yiannis

[Vincent Wright]

Was Sergey able to fix the problem?

[Ioannis Freris]

I still get the error message.

Yiannis

[Vincent Wright]

Please send me ftp/cpanel/dir admin credentials, I will check the problem.

[Vincent Wright]

I checked your admin panel in both Firefox and IE, I tried to open different pages like Configuration and Financial Configuration -- they all work!

[Ioannis Freris]

Did you try to save changes on Financial Configuration, because i cant.

I get this message
Forbidden
You don't have permission to access /admin/configuration.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

[Vincent Wright]

Indeed,

I tried to save financial configuration and it displayed the Forbidden error.

This is the first time I experience such behavior of the script.

Well, I tried to resolve it but didn't succeed so far. The only thing that I found is that probably mod_security kicks in thus blocking the POST request.

I have to take a look at the <VirtualHost> directive for your site in the httpd.conf file. You have to talk to your hosting company since I did not find a way to look it up in CPanel.

[Ioannis Freris]

What should i ask from the hosting company to look for, or to change?

[Ioannis Freris]

The server has 5.1.4 PHP version.

I show that esyndicat works with 4.3.0 or above

[Vincent Wright]

Ok,

let me explain it in more details.

Nowdays it's not uncommon to host your site on a shared hosting plan. What is that? It is when one machine serves dozens of sites.

Every Apache web server has a configuration file that contains, among other, information about each site it servers. This inoformation is stored in <VirtualHost> section. In other words, every site on a shared hosting has its own <VirtualHost> section in the web server config file.

What I ask you is to contact your hosting company and ask them send to you the contents of the <VirtualHost> section of your site.

Also, as I see their server uses mod_security. If possible, ask them send mod_security settings as well. Probably it is set up so that it prohibits some POST requests, that's why you cannot change your financial configuration.

Hope this makes sense.

[Ioannis Freris]

Thank you Vincent Wright,

We found out, that it was the mod_security, that caused the problem.

Yiannis

[Vincent Wright]

Glad to help you ;)