Mark Brookes
07-28-2006, 06:34 PM
Hi Simon,
About documenting information that will be regularly/frequently needed by new users:
are you the one to ask this?
Please could there be a sticky message in the installations forum which tells people what patches or updates are needed - for example I had been reading the forums for hours before I realised that patch 1.2.1 was necessary rather than optional.
It could be something a simple as:
AS at 27 July 2007:
IN addition to the file currently available for download these updates are necessary for the proper functioning of eSyndiCat:
1...
2..
3...
These updates are optional
1 ... only of you wan to ...
2 ... only if you want to ...
Then when things change a new message:
AS at 27 AUG 2007:
IN addition to the file currently available for download these updates are necessary for the proper functioning of eSyndiCat:
1...
2..
3...
4...
5...
These updates are optional
1 ... only of you wan to ...
2 ... only if you want to ...
So long as each message was a comprehensive explanation of what was needed in addition to the currently available download. -
I wonder how many problems and forum questions this would automatically resolve?
(whats that 3? three questions? ) :) well then it may not be worth it
any way food for thought
regards
Mark
About documenting information that will be regularly/frequently needed by new users:
are you the one to ask this?
Please could there be a sticky message in the installations forum which tells people what patches or updates are needed - for example I had been reading the forums for hours before I realised that patch 1.2.1 was necessary rather than optional.
It could be something a simple as:
AS at 27 July 2007:
IN addition to the file currently available for download these updates are necessary for the proper functioning of eSyndiCat:
1...
2..
3...
These updates are optional
1 ... only of you wan to ...
2 ... only if you want to ...
Then when things change a new message:
AS at 27 AUG 2007:
IN addition to the file currently available for download these updates are necessary for the proper functioning of eSyndiCat:
1...
2..
3...
4...
5...
These updates are optional
1 ... only of you wan to ...
2 ... only if you want to ...
So long as each message was a comprehensive explanation of what was needed in addition to the currently available download. -
I wonder how many problems and forum questions this would automatically resolve?
(whats that 3? three questions? ) :) well then it may not be worth it
any way food for thought
regards
Mark