HELPDESK out of order ?

[pmadfm]

Hello,

I was very patient, I understand that you have work and not that me to think.

However I am to confront with a bug of V2201 and I opened a ticket the 1/5/2008, despite everything information that I provided you I always do not have any answer.

Isn't Helpdesk used for nothing?

You forgot me?

I waste an insane time to try to develop my directory and I wonder whether I made well choose eSyndiCat

[smartpc]

whats the problem... help if can...

[pmadfm]

Hello Smartpc,
And thank you for your request.

Approximately:

The first is a aberation of the system rewrite which manufactures bonds of the type \ arts \ ==> \ arts.html, of course google me mets all my bonds in 404 because him it tests xxx \ arts.
Moreover news and seeks it alpha does not function.

If I override the htaccess with that of the v2103, then the news and seek it alpha refonctionne, but more the category of the root page. Normal because the bug of the file htaccess is corrected, but not the generator of bond in the programs.

The step:
I have in room dezipper the v2200, then over the patch v2201, then upload on the host and one by all plugins and finally the template greenleaves.

The URL is: http://annuaire-generaliste.01adfm.com

Finally last point option RECOUNT of the database to manage does not function it plants at the end of 1 minute.

There are 19850 categories and 15 sites.

I succeeded with me repaired by designing a small script mysql to replace the recount but that is hardly practical.

Most urgent for me, since I began referencing, thinking that it missed only seeks the news and it alpha and not having seen that the categories were suffixée by “.html”.

I tried to download the new version, which seems complete, v2201 with the local field in order to see whether the problem were regulated, but at the time of the installationen local, impossible to obtain the validation of my key.

For information and the curious ones, here my script RECOUNT:
update `v2201_categories` a
set num_listings=0;

update `v2201_categories` a
set num_listings=(select count(*) from v2201_listings b
WHERE b.category_id=a.id);

create table temp
select id, num_listings from v2201_categories
where num_listings;

ALTER TABLE `temp` ADD UNIQUE INDEX ( `id` );

update `v2201_categories` a
set num_all_listings=
(select sum(num_listings) from temp b, v2201_flat_structure c
where b.id=c.category_id and a.id=c.parent_id
group by c.parent_id);

drop table temp;

Thank you very much of your assistance.

[smartpc]

Ok,

Lets break this down, you have setup .html on the end of your categories links so they read Arts.html. But the problem is they were set to /Arts previously and now google see`s all your previously indexed pages as 404. You want to redirect your /Arts listing to /Arts.html. Am I right in the translation?

When you try change it knocks out the news function?

[Dave Baker]

Hello pmadfm,
You submitted the ticket 05 Jan 2008 and got Simon's response 06 Jan 2008. Your ticket has been closed by Slava 17 Jan 2008 with his last reply and there are 18 messages in the ticket. 17 Jan 2008 has been opened this thread. Maybe you need to check your ticket?

BTW solutions for your problems:
Please install new version of the alpha search plagin.
Please make sure that your uploaded all necessary files to the templates/yourTemplate folder from the news plugin pack.
If all your pages have been indexed without .html extension, it is obvious reason do not use "Use .html extension in category URL" option. (Admin Panel » Configuration » Categories Configuration). Or just wait till google indexes your pages again with .html extension.