Error occured. Please see the logs or report an error to the administrator

[royalmail]

Hi

Can somebody help please, I have the following path in my cpanel(hosted with intelliwebhost-esyndicat)

usr/local/bin/php -f /home/xyzdomain/public_html/includes/cron.php

I followed the instructions to the letter but I keep getting this error

'Error occured. Please see the logs or report an error to the administrator'
(Which logs is this error referring to and where ? , I could'nt see anything in cpanel)

I've tried different permutations of path usr/bin/php and still no joy. please help

[Dave Baker]

Hello royalmail,
Please try to use the following path for cron:

/usr/local/bin/php -f /home/xyzdomain/public_html/includes/cron.php

instead of

usr/local/bin/php -f /home/xyzdomain/public_html/includes/cron.php

[royalmail]

Hi Dave,

I get this error email report

Error occured. Please see the logs or report an error to the administrator

with this in cron

/usr/local/bin/php -f /home/xyzdomain/public_html/includes/cron.php

[Dave Baker]

royalmail,
Please check PM.

[cpskins]

i also am getting the following error.....how do i fix this??


/usr/local/bin/php -f /home/tonykana/public_html/linkmates/includes/cron.php

[Slava B.]

Hello cpskins,
>i also am getting the following error.....how do i fix this??
Please let us know error content.

About command: /usr/local/bin/php -f /home/tonykana/public_html/linkmates/includes/cron.php
It looks correctly.

[Lester Colegado]

Got this same message after installing 2.2.03 on my site www.findnursingceus.com on GoDaddy hosting.

Can someone help?

Thanks.

[Lester Colegado]

I finally was able to fix it.

When I installed eSyndicat, this was the configuration on the

includes/config.inc.php

as follows:

// Server's document root
define("ESYN_ROOT", '/home/content/c/l/e/clesteronline/html'.ESYN_DS);

I had installed eSyndicat in a subdirectory so I had to add the subdirectory after the html above

as follows:

'/home/content/c/l/e/clesteronline/html/findnursingceus'

It worked!

I don't know whether it's Godaddy's unlimited domain hosting or eSyndicat's coding that needs adjustment.

The programming should be able to configure the complete server's document root (including the subdirectory where esyndicat was installed) during installation.

For those who encounter this error message, I hope the solution above will work for you.

[Nikita B.]

Actually, if you have same problem and your esyndicat installed in subfolder , you need to edit 'DIR' constant..
For Lester, this 2 lines in config.inc.php must be follows
define("ESYN_ROOT", '/home/content/c/l/e/clesteronline/html'.ESYN_DS);
define("ESYN_DIR", 'findnursingceus'.ESYN_DS);