Hosting, et al

[chazzbro]

I just signed up for the budget hosting plan.

I didn't receive any sort of confirmation of my order via email. I tried emailing your sales and support departments, but the email bounced:

<sales@esyndicat.com>: host esyndicat.com[66.225.211.121] said: 451 Temporary local problem - please try later (in reply to RCPT TO command)

<support@esyndicat.com>: host esyndicat.com[66.225.211.121] said: 451 Temporary local problem - please try later (in reply to RCPT TO command)

And your Live Chat function just sits and spins. No one is answering there, either.

So I'm hoping I can get some of my questions answered here.

1. Your page on hosting seemed to indicate that you would assist with setup and maintenance of the directory script. Is this correct?

2. How would I set up domains? I have no info for DNS settings for this hosting plan.

3. I have two sql dumps, but am having no luck importing either one into esyndicat. Can you assist with this? Since your email is down, how can I get them into your hands?

One of my domains is completely down (and has been for the last few days) while I try to get this issue resolved. I would appreciate your prompt assistance.

Please let me know if there's another way I can reach someone, as email and chat have been ineffective for me. Is there a temporary alt email? An IM client?

thx,
c-

[Simon Gooffin]

Hi chazzbro,
Thanks for the purchase. I'm sorry for the inconvenience. It's possible you tried to contact us in weekend. We really did some maintenance on our server.
I will try to give all the answers here;
1. Sure. You will get all the help from us.
2. You should send me your domain names and I will create accounts for you. After that I will send all the information
3. Sure, please contact Sergey Ten or simply create a ticket in our technical department. He will instruct you how to migrate them or prepare a script.

Please use our ticket system to contact use. Also in most cases you can reach us in live chat.

I'm sorry for inconvenience again.